Privacy policy

1. Introduction

Welcome to No Noise Official ("we," "us," "our"), accessible at nonoiseofficial.in. We are committed to protecting the privacy and security of our customers and site visitors ("you," "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nonoiseofficial.in (the "Site"), including any other media form, media channel, mobile website, or mobile application related or connected thereto. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.  

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall. For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.  

2. Information We Collect

We collect information about you in a variety of ways. The information we may collect on the Site includes:  

• Personal Data: Personally identifiable information, such as your name, shipping address, billing address, email address, and telephone number, that you voluntarily give to us when you register with the Site, place an order, subscribe to newsletters, or otherwise interact with the Site.  

• Derivative Data (Device Information): Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. This also includes information about the device you use to access the Site, including the hardware model, operating system and version, unique device identifiers, and mobile network information.  

• Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (though typically processed by third-party payment gateways like Razorpay, PayU, etc., and not fully stored by us), email address, and phone number.  

• Cookies and Tracking Technologies: We use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site. 
  
  

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:  

• Process your orders and manage your account.

• Arrange for shipping and provide you with invoices and/or order confirmations.

• Communicate with you regarding your order, account, or customer service inquiries.

• Screen our orders for potential risk or fraud.

• Send you promotional emails or newsletters about new products, special offers, or other information we think you may find interesting (where you have consented to receive such information).  

• Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).  

• Comply with legal obligations and resolve any potential disputes.

4. Sharing Your Information

We do not sell your Personal Information. We may share information we have collected about you in certain situations:

• With Service Providers: We share your Personal Information with third parties that perform services for us or on our behalf, including payment processing (e.g., payment gateways), data analysis, email delivery, hosting services, customer service, shipping carriers, and marketing assistance. Primarily, this includes Shopify, which powers our store.  

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.  

• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.  

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.  

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We retain other personal data for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.  

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, update, or request deletion of your personal information. If you wish to exercise these rights, please contact us using the contact details below. We will respond to your request in accordance with applicable law. You generally have the right to opt-out of marketing communications we send you at any time by clicking the "unsubscribe" link in the marketing emails we send.  

8. Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.  

9. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.  

10. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.  

11. Contact Us

If you have questions or comments about this Privacy Policy, or if you would like to exercise one of your data protection rights, please contact us at:

No Noise Official
Email: support@nonoiseofficial.in
Phone: +91 75730 66611